Shipping & Returns

Shipping Policy

At AGK, we aim to provide a seamless shopping experience for our customers. We process and dispatch orders within 2-5 business days, excluding weekends and holidays. Delivery timelines depend on your location, with most orders within India arriving in 5-10 business days, while international orders may take 10-15 business days. Please note that delivery timelines are estimates and may vary due to external factors such as weather or carrier delays.

We partner with trusted courier services to ensure your orders are delivered securely and on time. Shipping charges, if applicable, will be calculated at checkout based on the destination and order value. For bulk or custom orders, additional shipping time may be required, and we will keep you updated throughout the process.

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment. If you have any questions or concerns about your order, please feel free to contact our customer support team at [aksharganeshkala@gmail.com]. Your satisfaction is our priority, and we are here to help with any shipping-related inquiries.

Return & Exchange Policy

Return and Exchange Policy

At Kriti Varam, every product is crafted with care and personalized to perfection, just for you. Due to the customized nature of our offerings, we do not accept returns or exchanges on personalized or made-to-order items. We believe in delivering high-quality creations, and every order undergoes a thorough quality check before dispatch.

However, if your order arrives damaged, defective, or incorrect due to an error on our part, we are committed to resolving the issue promptly. In such cases, please contact our customer support team at [aksharganeshkala@gmail.com] within 48 hours of receiving your order, along with clear photos of the issue and the packaging. After reviewing your claim, we will provide an appropriate resolution, which may include a replacement or store credit.

We strongly encourage customers to double-check all personalization details (names, messages, designs, etc.) before placing their orders, as we cannot accommodate changes or cancellations once production has started. Your satisfaction is our priority, and we are always here to assist with any questions or concerns about your order.